Case Management

 Why is Case Management Crucial in Treatment?


What is Case Management?


What is Case Management? Case management provides education and professional accountability for individuals affected by addictions and/or mental health challenges. Case Management will help minimize the emotional pressures families and/or individuals experience while building healthy relationships through the recovery process.

Five Stages of Case Management Services:

  • Engagement: Enrollment, building relationships, supervising a structured recovery plan
  • Assessment: Identify strengths, barriers and working with other professionals
  • Planning/Goal Setting: Explores goals, maximizes client’s strengths, to assist a recovery plan
  • Crisis Intervention: Stabilizing crisis , monitoring supports , and arranging referrals as needed
  • Monitoring and Coordination: Develop support network, achieving recovery goals by providing (accountability)
  • Family Support: Providing family counseling, coaching and support services for families.

Reasons, why Families hired a Case Manager ? Individuals and families hire case managers for the following reasons;

  • They have a loved one who is struggling with drugs, alcohol, and/or mental health issues
  • They have a loved one with legal issues such as probation, parole, or open court cases
  • They have a loved one with a desire to learn new recovery skills
  • They want to be a healthy support system for individuals struggling with addictions and/or mental health
  • An individual struggling with addiction and/or mental health challenges is willing to accept treatment, but needs help finding treatment options
  • They want to find solutions to address a variety of ongoing crisis interventions
  • Families need guidance to identify unhealthy behaviors and set healthy boundaries

Goals of Case Management are to learn how to live and practice recovery skills, abstinence from drugs and/or alcohol, mental health management, setting goals for employment & education, and building healthy relationships.

One goal of case management is to teach individuals how to live and practice recovery skills, abstain from drugs and/or alcohol, identify and set goals for the future, and to support individuals and families in building healthy relationships with each other and the recovery community.

  • Families often become attached to unhealthy traits
  • Individual struggling with addiction and/or mental health challenges
  • Changes are needed within the family, when the family make changes, loved ones have a higher success rate
  • To break the cycle of negative patterns to fully address problems, throughout the process of treatment
  • Provide encouragement, ongoing accountability, to have a professional advocate for both your loved one and your family

Who can benefit? Case Management is designed to support individuals completing treatment programs as well as families needing professional support, whether their loved one enters a treatment program or is still deciding whether they will accept treatment.

Why Case Management for? Case Management is for both Individuals and families work with us for the following reasons;

  • They have a loved one who is struggling with drugs, alcohol, and/or mental health issues
  • They have a loved one with legal issues such as probation, parole, or open court cases
  • They have a loved one with a desire to learn new recovery skills
  • They want to be a healthy support system for individuals struggling with addictions and/or mental health
  • An individual struggling with addiction and/or mental health challenges is willing to accept treatment, but needs help finding treatment options
  • An individual struggling with addiction and/or mental health challenges needs assessment and referral services
  • They want to find solutions to address a variety of ongoing crisis interventions
  • They need guidance to identify unhealthy behaviors and set healthy boundaries

Case Management Outcomes:

  • Gain a better understanding of the disease of addiction and the recovery process
  • Develop new skills
  • Create healthy communication in relationships
  • Coordinate with additional professionals (i.e.; referrals to inpatient/residential programs, outpatient programs, detox programs, doctors, psychiatrists, psychologists, etc.)
  • Case Management is a safe place for individuals and families to discuss various topics
  • Research, identify and coordinate appropriate treatment options
  • Discuss logistics around getting individuals struggling with addictions and/or mental health challenges into treatment.
  • Help identifying healthy and unhealthy roles and behaviors within the family system
  • Build common ground with family members and individuals struggling with addictions and/or mental health challenges
  • Facilitate hard conversations with family/friends in a meaningful way
  • Create boundaries by setting new rules promoting healthy communication

Why Case Management and Aftercare Support Services: Are for individuals who have admitted to having a problem with drugs, alcohol, and/or mental health challenges and are open to guidance from a professional to oversee a recovery plan.

  • Individuals completing inpatient treatment programs
  • Individuals needing professional accountability
  • Individuals needing daily or weekly support
  • Individuals needing drug/alcohol monitoring
  • Individuals living in sober living environments
  • Individuals moving home with their families
  • Recommendations by the treatment team
  • Individuals needing an advocate to help with family relationships
  • Monitoring alcohol/drug screening

Case Management Process: The first 30 days of case management services are gathering information from the family and the individual struggling with addictions and/or mental health challenges by completing a standardized questionnaire assessment form.

This will help the case manager to create a treatment plan for both the client and family. After the first 30 days of initial case management services, the case manager will review the challenges of the IP and the family’s needs which will help to determine the monthly fee structure.


Assessment: The first 30 days of case management services is focused on assessment and the initial development of treatment recommendations and an individualized case management plan for both the client and family.

After the first 30 days, a review of ongoing challenges and needs will take place and continued recommendations and support services will be outlined. Ongoing support increases positive recovery outcomes.


Case Management – May include:

  • Virtual or in-person meetings
  • Ongoing assessment and treatment planning
  • Referrals to additional professionals
  • Collaborating with additional professionals
  • Virtual conference calls
  • Telephone consultation
  • 24/7 Text message support
  • Recovery coaching & monitoring
  • Sober link testing
  • Signed releases (HIPAA Laws)
  • 12 step meetings
  • Recovery support groups
  • Provide drug and alcohol screening/random testing

This is the time for your family to learn, practice healthy boundaries to embrace the much-needed changes for healing!




103 Labrea Way
San Rafael, CA 94903

patti.pike@canaminterventions.com
415-827-3725

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